AT1 Offers A Full Suite Of IT Management And Cyber Security Services.

With this service, AT1 becomes your outsourced IT department. We begin by conducting a full audit of your existing IT infrastructure to pinpoint areas for improvement. We will also make recommendations for hardware consolidation and upgrades.

Next, we document your assets and processes so that you have a record of how your IT infrastructure will run and be managed. We also have a list of pre-existing key performance indicators (KPI) that we will automatically track to ensure your IT management plan meets your company goals. If something additional needs to be followed, we're also happy to work with you to create company-specific KPIs.

"Tech bloat" is a real problem. By some estimates, companies are overspending by nearly 30% on software to the tune of thousands, even tens of thousands of dollars per month. By allowing AT1 to become your software license manager, you will be able to save on SaaS licensing fees.

As a legacy  company, we are able to buy licensed products and upgrades at a discount that we then pass on to our customers. We're also able to audit the existing tech stack for any operation in your company and ensure it is lean and streamlined, so you're only paying for the functionality you are actually using.

Many of our customers come to us after experiencing catastrophic data loss. Data loss can be the result of a natural disaster such as fire or flood, or it can be the result of a security breach such as a ransomware attack. Unfortunately, we also see customers relying on cheap storage devices such as USB disks and external hard drives, which inevitably fail.

In all cases, we use state-of-the-art recovery tools and processes to restore as much data as possible. Afterward, we install a disaster preparedness plan that includes automatic backups to redundant cloud storage. We also provide specialized storage and access for customers handling sensitive data.

Once an IT infrastructure is in place, AT1 will track system performance using our own KPIs and KPIs we've established after consulting with our customers. Our 24/7 proactive monitoring system is supported by AI and machine learning to better understand the workflow of your unique IT infrastructure. This reduces the opportunity for false positives and increases the accuracy of alerts.

With our intelligent self-healing technology, patches and updates are pushed seamlessly with little to no interruption.

As IT heroes, we're dedicated to delivering world-class support to any company using our services. This means providing rapid responses to support requests, using multiple communication channels, not just helpdesk tickets, keeping pristine records of all communication requests for case reference, and getting solutions to problems with as few steps as possible.

Because your success is essential to the health of our partnership with you, we also offer customer training on all solutions we build and ship.

The frequency of cyber attacks on companies of all sizes is skyrocketing. Companies come to us when they realize the magnitude of what's required to truly implement robust security operations. This upgrade option provides full-scale cyber security services to complement your Tier 1 IT infrastructure plan.

We deploy best-in-class enterprise-level security products and create a bespoke security maintenance and monitoring process that fits your company and industry. Our goal is to allow you to meet any regulatory requirements you need to operate a secure, compliant business.

A company’s day-to-day operations can be rife with tedious tasks that distract from team members’ higher value work and negatively company performance. AT1 can strategically implement AI, machine learning, and automation in your workflows to reduce manual tasks and free up key team members to complete more engaging work.

When you hire us to help with automation, we use our experience to audit any operation in your company, and then provide you with a recommendation for next steps to attain the best result. If you'd like us to implement the automation recommendations we present to you, you can earn up to 10% back on your project cost. Ask us how!